Customer Relationship Management

 

Real Life Business Problem:

Inefficient sales opportunity tracking leading to unachieved sales targets

Track all your customer information and interactions in one place, anywhere. Quickly find experts to push deals along, then recognize them for contributions in the same system. Nurture leads until they’re sales-ready, then automatically route them to the right reps at the right time. Track the effectiveness of marketing campaigns, making every lead a quality lead. No matter if you’re a rep in the field, an inside sales rep, or you just prefer to work inside your email inbox, do more, from anywhere.

CRM (customer relationship management) is a business strategy that blends processes, people, and technology to help you attract sales prospects, convert them into customers, and keep existing customers satisfied and loyal. The goal of CRM is to learn as much as possible about each customer's attitudes, needs, and behavior to provide them optimal service and retain the relationship. Because business success is all about customers and their needs, it's difficult for companies to achieve and maintain leadership and profitability without a sustained focus on CRM.

 

 
Salesforce Image Sept2016

 

 

 

 

 

 

 

 

Salesforce CRM

Even better, automate complex business processes to drive even more productivity. With our sales CRM tools, information is in one place so it’s easier to prioritize and make quick decisions based on the most up-to-date information. Get more leads, close more deals, accelerate productivity and make better decisions.

CRM reaches into many areas within the organization, including sales, customer service, and marketing. Salesforce.com offers a technology solution for all those areas and more. With our CRM software as a service and Force.com cloud-computing platform, you can manage customers while minding your budget—a key balance to achieve in today's economic climate. Our CRM solutions also lead the way in terms of speed of deployment and time to value: Compared with conventional CRM software, Salesforce CRM can be up and running—and delivering critical business results—within 30 days. Take our risk free CRM trial now.

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand.

 

 

 

The world’s leading sales application

Salesforce created the Sales Cloud to be as easy to use as a consumer website and built it in the cloud to eliminate the risk and expense associated with traditional software. By pioneering the concept of cloud computing, Salesforce showed that applications could be delivered over the Internet in the same way that electricity is carried into our homes. With its open architecture and automatic updates, Sales Cloud does away with the hidden costs and drawn-out implementations of traditional CRM software. Today, it’s the trusted sales app for more than 100,000 customers around the world.

By continuing to innovate and embrace technologies like mobile, relationship intelligence and collaboration, Sales Cloud has continued to pull ahead of the competition. Thanks to the Salesforce1 Mobile App, sales reps are more productive from anywhere in the world and stay connected to customers and teammates, focusing on what matters most, customer success.

Connected to both the right information and their colleagues, sales teams are working smarter and seeing dramatic improvements in performance.

Everything you need. All in one place.

Comprehensive and easy to customize, Sales Cloud delivers information to you in real time. With Sales Cloud, you can grow your accounts faster, find new customers faster, and close deals faster – from anywhere. 

 

 

Fill up this form to reach out to an IPC account manager who can help bridge the gaps in your organization through Salesforce CRM.
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